Legal
Legal & policies
The agreements and policies that govern how you use our services.
Terms of Service
The agreement that governs your use of our services, your account and your responsibilities.
Learn morePrivacy Policy
How we collect, use, store and protect your personal data, and the rights you have over it.
Learn moreService Level Agreement
Our uptime commitment, how availability is measured, and the service credits if we miss it.
Learn moreRefund Policy
Our refund position, the 7-day window for new deployments, and why chargebacks are prohibited.
Learn moreInternal Complaints Procedure
How to raise a complaint, the timelines we work to, and how to escalate if you're unhappy.
Learn moreFair Use Policy
The acceptable-use and bandwidth rules that keep the platform healthy and fast for everyone.
Learn more