Legal

Legal & policies

The agreements and policies that govern how you use our services.

Terms of Service

The agreement that governs your use of our services, your account and your responsibilities.

How we collect, use, store and protect your personal data, and the rights you have over it.

Our uptime commitment, how availability is measured, and the service credits if we miss it.

Our refund position, the 7-day window for new deployments, and why chargebacks are prohibited.

How to raise a complaint, the timelines we work to, and how to escalate if you're unhappy.

The acceptable-use and bandwidth rules that keep the platform healthy and fast for everyone.